Privacy Policy & Cookies

This “Privacy Policy” regulates the processing of your personal data by the controller: Joy of Matcha(= bconnected GCV), Weg naar Zwartberg 174, 3660 Oudsbergen, BE 0833.386.188 (hereinafter: Joy of Matcha or “COMPANY”) .

Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website https://www.joyofmatcha.com and by providing Personal Data to the email address stated on this website, you declare that you have taken note of this Privacy Policy and you also expressly agree to it, as well as with the processing itself.


1. General

1.1. COMPANY also complies with European Regulation 2016/679 of 27 April 2016 on the protection of personal data by means of the current Privacy Policy.

1.2. Joy of Matcha is responsible for the processing of your personal data.


2. Personal Data Collected

2.1. The personal data you provide to us

- Category 1: without registration: your IP address [and surfing behavior? origin? search terms?]
- Category 2: your profile name, password, e-mail address, login details and (possibly your profile image);
- Category 3: when registering for our newsletter: your e-mail address
- Category 4: via cookies
- Category 5: your address details and possibly telephone number in response to placing an order

2.2. Joy of Matcha can collect data from you (Personal Data) in different ways:

  • through the use of cookies (see below);
  • during your registration and use of the Website;

2.3. The Website also uses cookies that collect a number of personal data. For the provisions regarding the use of cookies, see Article 9.


3. Purposes of Processing

3.1. General purpose

Joy of Matcha will only use the Personal Data collected from you for the following purposes:

  • Category 1 : taking care of and improving this website and including Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be traced, with the legitimate interests of Joy of Matcha to continuously improve its website and services as a legal basis ;
  • Category 2 : the management of your account on this website with a view to using our company and website, with the legal basis for the execution of an agreement requested by you, and, if indicated by you, also the sending of direct marketing , with your explicit, prior consent as the legal basis;
  • Category 3: sending direct marketing, newsletters, promotions and promotions, with your explicit, prior consent as the legal basis;
  • Category 4: (purposes of cookies), with your explicit, prior consent as the legal basis;
  • Category 5 : the delivery and invoicing of products ordered by you, with the legal basis of providing a service requested by you.

You are not obliged to disclose your personal data, but understand that the provision of certain services becomes impossible if you refuse the processing.

3.2. Direct Marketing and Communication to Third Parties

DirectMarketing

Your personal data will also be used for direct marketing, provided you have given additional explicit permission for this (“opt-in”).

If you are already included in our mailing list to receive marketing material in paper and/or electronic form, COMPANY may use your information to send marketing and other material related to COMPANY, its products and/or services. ENTERPRISE may use the information you provide to update documents kept by ENTERPRISE.

This permission can be withdrawn at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional e-mail message.

Transfer to third parties

In the event of a complete or partial reorganization or transfer of activities of Joy of Matcha, whereby it reorganizes, transfers, ceases its business activities or if Joy of Matcha goes bankrupt, this may mean that your data is passed on to new entities or third parties through which the business activities of Joy of Matcha carried out in whole or in part.

Joy of Matcha will make reasonable efforts to inform you in advance of the fact that Joy of Matcha will disclose your data to said third party, but it is important to indicate that this is not technically or commercially feasible under all circumstances.

Joy of Matcha will not sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or unless with your prior consent.


3.3. Legal requirements

 In rare cases, Joy of Matcha may have to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. Joy of Matcha will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.

4. Duration of processing

The personal data is stored and processed by us for a period that is necessary depending on the purposes of the processing and depending on the contractual relationship between Joy of Matcha and you.

5. Your Rights

Right of access and inspection

You have the right to obtain information about Your personal data free of charge at any time, as well as the use We make of Your personal data.

Right of improvement, deletion and limitation

You are free to decide whether or not to communicate your personal data to Joy of Matcha. In addition, you always have the right to request Us to correct, supplement or delete your personal data. You acknowledge that in case of refusal of communication or request to delete personal data, certain services and products are not available.

You may also request that the processing of your Personal Data be restricted.

Right of opposition

You also have a right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case you do not have to give any reasons.

Right to free data transfer

You have the right to obtain your Personal Data processed by us in a structured, commonly used and machine-readable format and/or to transfer it to other responsible parties.

Right to withdraw consent:

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

Exercise of your rights

You can exercise your rights by contacting us for this purpose, either by e-mail to info@joyofmatcha.com, by post to Joy of Matcha, Weg naar Zwartberg 174, 3660 Oudsbergen or by using the “Contact” section on the website, provided that you enclose a copy of your identity card.

Automatic decisions and profiling:

The processing of your personal data does not include profiling and you will not be subject to automated decisions by us.

Right to file a complaint:

You have the right to submit a complaint to the Belgian Privacy Commission: Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e -mail: contact@apd-gba.be .

This is without prejudice to a remedy before a civil court.

If you would suffer damage as a result of the processing of your personal data, you can make a claim for compensation.

6. Security and Confidentiality

Joy of Matcha has developed security measures adapted on a technical and organizational level to avoid the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of personal data collected on the Website as well as any other unauthorized processing of this data.

Under no circumstances can Joy of Matcha be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.

You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the Website of Your computer, IP address and Your identification data, as well as for their confidentiality.

7. Third Party Access

  • In order to process your personal data, we grant access to your personal data to our employees.
  • We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.

8. Cookies

8.1. What are Cookies?

A "cookie" is a small file sent by COMPANY's server and placed on the hard drive of your computer. The information stored on these cookies can only be read by Us and only for the duration of the visit to the Website.

8.2. Why do we use cookies ?

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose.

8.3. Types of cookies

Although there are different types of cookies, distinguished in terms of functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

The Website only uses the following cookies:

Functional cookies are cookies that ensure that the website functions properly (eg cookies for log-in or registration, language preferences, shopping baskets, etc.). Functional cookies are logically first party cookies.

Non -functional cookies are cookies that can be placed for statistical, social , targeting and commercial purposes. They have nothing to do with the mere technical support of the website. Cookies with statistical purposes allow us to track which pages of the website you visit, where your computer is located, etc. Cookies with social purposes allow the user to directly share the content of the visited website with others via social media . Cookies with targeting purposes allow a profile to be built based on your surfing behavior so that the displayed advertisements are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements were shown to a user. Non-functional cookies can be first-party or third-party cookies.

For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements made by these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies

Permanent cookies : These cookies remain on the user's device for the duration specified in the cookie. They are activated every time the user visits the website that placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics, etc.). Most non-functional cookies are permanent cookies.

S ession cookies : These cookies make it possible to simplify and link the actions of a user during a browser session. A browser session begins when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

8.4. Your permission

When you first visit our Website, you will be asked to accept our different types of cookies. You can allow or refuse cookies category by category. You can change the cookie settings for our Website at any time via this hyperlink and thus withdraw your consent.

You can refuse the installation of these cookies by choosing “Refuse cookies” in the pop-up screen offered for this purpose when you first use the Website.

You can also refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that You cannot use certain functionalities of the Website.

If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us, either by e-mail to info@joyofmatcha.com or by post to Joy of Matcha - Weg naar Zwartberg 174, 3660 Oudsbergen, or by using the “Contact Us” section of the Website.

You can also find more information about cookies at: http://www.allaboutcookies.org/

More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/